Sure Craig! Here's a clearer and more concise version of your Return & Refund Policy for Jaipur Cotton House (VS CREATION), keeping all essential points intact:

Return & Refund Policy – Jaipur Cotton House (VS CREATION)

At Jaipur Cotton House, your satisfaction is our top priority. We offer returns and exchanges under the following conditions:

Returns

We accept returns only in case of damaged or incorrect products.
To be eligible, please ensure:

  • You initiate the return within 3 days of receiving your order.

  • An unboxing video is mandatory to process any return request.

  • The item must be unused, unwashed, and in its original packaging with all tags attached.

✅ Return Charges:

  • Free return shipping if the product is damaged or incorrect.

  • A ₹200 return fee applies in all other eligible cases.

Refunds

  • Refunds are processed only after we inspect and approve the returned item.

  • The refund will be issued to your original payment method within 7–10 business days after approval.

  • Shipping charges (if any) are non-refundable.

Exchanges

We allow exchanges for:

  • A different size of the same product.

  • A different product of equal or higher value (you’ll need to pay the difference, if any).

📦 Exchange Timelines:

  • Usually processed within 10 days of receiving your return.

  • Subject to product availability.

Size Exchange Instructions

  • Email us at care@jaipurcottonhouse.com with your order number and the new size required.

  • A ₹200 fee applies for pickup and re-delivery.

  • If reverse pickup is not available in your area:

    • You must send the product to our warehouse at your cost.

    • Share the AWB number via email.

    • Re-delivery charges may still apply.

Important Notes

  • Jaipur Cotton House is not responsible for lost parcels during return transit.

  • We reserve the right to decline returns or exchanges that don’t meet the above conditions.

  • The full exchange process may take up to 10 days after we receive your item.

Return & Exchange Address

📍 Plot No. 54, VS CREATION
Sabji Mandi Ke Piche, Ghasiyaara Mohalla,
Bundi – 323001, Rajasthan

To Initiate a Return or Exchange

  • Email us at care@jaipurcottonhouse.com within 3 days of delivery.

  • Include your order number, reason for return/exchange, and product images.

  • Our team will guide you through the next steps.

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